Get in Touch
We're Here For You
Whether you’re seeking a bespoke bridal consultation, tracking a recent order, or simply exploring our collections, our concierges are available to assist you.
Reach Out
Our customer service team usually responds within 24 hours.
Phone Support
+91 98765 43210
Mon-Sat: 10:00 AM – 6:00 PM (IST)
Email Enquiry
care@ratnvastra.com
For sales, press, or general questions.
Our Office
RatnVastra Flagship,
Juhu Tara Road, Mumbai 400049
Send a Message
Frequently Asked Questions
Once your order is dispatched, you will receive an email and an SMS with your tracking link. You can use that link to track the live location of your RatnVastra package.
Currently, we ship across India. However, we are working on expanding our logistics to serve our international clientele very soon.
We accept returns within 7 days of delivery in the rare case that the item is damaged or defective. Please ensure the tags are intact and the product is unused.
To preserve the pristine gold finish, avoid direct contact with water, perfumes, and heavy cosmetics. After each use, gently wipe it with a soft cloth and store it in the provided zip-lock pouch.